Last updated: March 2024
If you wish to explore the website to find out the games you wish to play, you do not need to register. You may also view the details of the games, including the features and prices without registration.
The site uses cookies, but only to analyze the behavior of guests. The cookies do not determine personal and private information. The cookies also do not keep them on the database for future use.
Everyone who wishes to purchase video games or accessories needs to register. We do not accept guest users to purchase anything from us.
You need to give us your complete name, mailing address, birthdate, age and contact number. We need to verify your age before we sell you these video games. We will also collect your verified email address because you will receive the details regarding your order through your email address.
Any information we received upon registration will be kept under strict confidentiality. We will also be responsible for the leakage of this information.
We guarantee that everything that you share with us is safe and will not be used against you, including your payment details. We might keep the information on our database, but only for future reference. You may check the newsletter box upon registration if you want to receive our newsletter or stay updated if we have new releases.
We listen to suggestions from our customers. If you want to help us improve, please feel free to tell us your ideas and suggestions.
Last updated: March 2024
We accept pre-orders for new releases. However, we do not guarantee that you will have a spot for pre-orders as there are only limited spots given to every seller. You need to be quick in doing the pre-orders. We suggest that you create an account in advance to make the process easy for you. Even if you successfully clicked the pre-order button, nothing is guaranteed until we give you a confirmation email. We are not responsible if your pre-order did not push through.
To purchase the video games, you need to register first and click the items you want to buy. The total cost will appear before you make your final payment. The amount that appears on screen when you click on the video game you want to buy is not yet inclusive of taxes and other charges. You will receive the keys to the game through your email.
You can order online for new gaming devices and accessories. Like the video games, the prices reflected on the screen do not yet include taxes and other charges. You will then receive a notification if your order has pushed through. You will also receive a tracking number to determine if your order has already been sent or is still with us.
All payments are done online through the account that you set up. Cancelation is not allowed for video games as you might soon receive your keys. For gaming devices, you have within 24 hours to cancel. You will then receive the refund within the billing cycle of your chosen payment mode. However, after the given time, you are not allowed to cancel anymore. You may ask for a replacement if you received the incorrect order or malfunctioning devices, and we will shoulder the total expenses.
Feel free to contact our customer service if you have problems with the use of the devices or games. We will walk you through the process to solve the problem. However, you will only receive help if you call within the customer service office hours. Otherwise, you might have to wait until the next day.