F.A.Q.s

Are you a legit store?

Definitely! We only sell licensed official keys. We have also partnered with various game developers. We have obtained their direct permission to sell the devices and games at our store.

What is the process of purchasing a game?

You need to register to create an account first and set up your payment details. Click the game you wish to purchase and pay the order. You will then receive an order confirmation sent to your email address. You need to double check your spam or junk folder if you did not receive the game.

What happens if I face issues while playing?

We will try our best to help you if you experience some problems while playing the games. We will get back to you as soon as we can. We will also walk you through the issue until you do not face issues anymore.

What if I could not find the games I want?

We have a search button that allows you to look for the games you want. You might have to try typing the keywords again as you might have incorrectly spelled what you are searching for. If still unavailable, it might be because it is not yet available. We will try our best to give you what you want and sell new releases as soon as possible.

Why do I have to provide my billing address?

You need to do it for security and verification purposes. We want to protect you against possible fraud. We need you to give us complete and accurate information.

My order was already completed and I already received deductions from my credit card, but I have not received the game keys yet?

Although this is extremely rare, it could still happen. Contact our customer service staff and within 15 minutes, you will receive your keys as long as you call us during customer support hours.

The keys I received are not working. What should I do?

Try them again. Perhaps, there was a glitch the first time. If they still do not work, you need to contact our customer service staff and we will try to address your concerns.

What are the chances that I will make it for pre-orders?

It depends on how quick you are. We receive limited slots for pre-orders as developers distribute them among various sellers.